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The Chiltern team never fail to amaze with their customer service!
18 months after having bi-fold doors fitted they were round within hours to take a look and sort the issue there and then.
They prices are always very competitive with other local suppliers, and their customer service is spot on. I can’t recommend them highly enough! It really gives peace of mind that you’er in good hands with Chiltern and any niggles are never an issue.
Quality product and great service. We had a front door fitted for a very reasonable price, the fitters were friendly and efficient. We were so pleased that we have now got a bifold door fitted to the back of our house.
I’ve just had my new composite door installed by the team at Chiltern home improvements and im blown away by the quality at such a competitive price. More impressive than the door itself is the service levels ive experienced throughout the whole journey. Tracy has been fantastic and kept me up to date with regards to the timescales for delivery and installation. Ken & Matt where true perfectionist and a joy to have around. If you’re looking for Windows and doors i would certainly give them a call and doubt you will look any further.
Thanks again for all your help and will be in touch when I need you again.
Tracy, Ken and the Hitchin team gave nothing but 100% attention to detail from start to finish. A professional and well explained service, and top quality fixtures and fittings at a fair price. They kept to their timescales, turned up when they said they would, worked calmly, diligently and cleanly and with nothing but respect for the home and home owner. They are genuine, helpful, friendly and go the extra mile. Their knowledge and experience meant that that wonky walls and sloping sills were not the problems that they could have been! As I customer, I felt valued, important and respected. They are highly recommended.
Had a front door fitted today by chiltern home improvements…..from start to finish top job…..would highly recommend these guys….the door is stunning….many thanks
I would highly recommend this company, from the first call to fitting the windows they have been exceptional. The fitters worked extremely hard and were very respectful and tidy!
From start to finish we could not fault Tracy and her team at Chiltern Home Improvements. They quoted us the best price for a new back door, had the guys come and measure in advance and the fitting was done within a couple of hours, all to an excellent standard and even cleaning up after themselves. You will not be beaten on price or service in Hertfordshire.
We’ve just had the double glazed windows replaced by Chiltern Home Improvements across the whole house and are extremely pleased with their work. Ken and Mat have done an excellent job, including taking out a large window and a small wall and replacing them with French doors. Their finishing off on each window is very tidy and my wife was very happy with their tidying up each evening. Tracy gave us great advice whilst we were choosing windows and designs but wasn’t pushy at all. She gave options then let us chose in our own time. I definitely recommend them for any window work that you need doing.
“I just wanted to say how pleased I am with the windows and doors. Your kindness, service and whole experience of dealing with you was first class. From the very first phone call til the last visit to check I was satisfied was incredible. Your whole team were wonderful to my family and I enjoyed every moment dealing with you. Thank you to all of your team for everything.”
“I’ve just had my new composite door installed by the team at Chiltern home improvements and im blown away by the quality at such a competitive price. More impressive than the door itself is the service levels ive experienced throughout the whole journey. Tracy has been fantastic and kept me up to date with regards to the timescales for delivery and installation. Ken & Matt where true perfectionist and a joy to have around. If you’re looking for Windows and doors i would certainly give them a call and doubt you will look any further.
Thanks again for all your help and will be in touch when I need you again.”
“STOP and READ THIS.
We only needed one small window replaced and Tracy made us feel like just as an important client as a multi-million pound mansion house owner. Not only are they great to deal with, the installation was efficient and very tidy. I rarely write reviews but I have to for Chiltern as I’m so impressed by their high level of customer service – it’s simple – use them and you will not regret it. We will in the near future be getting some other windows replaced and we will be using Chiltern. Thank you Tracy and the team!”
“Really pleased with our new windows. Tracy helped us work out the style we needed with astragal bars, double openers and safety catches, and the fitters Ken and Matt were friendly, hard working and professional. It took less then 3 days to install 11 new units in our town house and they look great!.”
Chiltern Home Improvements Ltd
Red Cottage
58 West Street
Lilley
Hertfordshire
LU2 8LH
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